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FAQ

Animeba anime products wholesale,anime merchandise,anime Distributor 2013-02-20

Q: WHERE does Animeba Company locates
A:  The address of our company is : 201Room,248 Yide Road,YueXiu district ,Guangzhou, China

 

Q: How to order?
A: You can send email or place one order on our website and the price is not include the shipping cost. Then we will finish the price list according to your choice.

 

Q: Why there are out of stock items?

A:   The products updates very fast, some of the old products would be  replaced by the new items, and some of them are hot sold which would  also influence the stock situation. And the main reason is that we want  to save your time ,so we won't wait for some items which would be  available later.

 

Q: How do we deal with the items which was paid ,but not arrived?

A:  We will make a survey, if we forgot to send you those items ,we would like to resend them to you ,or refund you the funds.

 

Q: How do we deal with the items which are defective or damaged in transit ?
A: You will be kindly suggested to send us an Email showing us the  list ,and tell us the item numbers, Pictures or Scan of the Damaged or  defective items would be very helpful for us to make a compensation.

 

Q: How about the shipping rate?
A: Shipping rate is different from different seasons ,and different  places.usually ,Non-Peak Season is cheaper than Peak-Season. Shipping  rate is the same with all Western ,Northern or Southern European  Countries ,Eastern Europe is more expensive. Usually for the consignment  beteen 21KGs to 45 KGs are about 6 - 7  US dollars Per kilo Via  UPS,and for the goods between 46KGs to 80KGs,it is much cheaper,it only  cost you 6 US dollars Per Kilo.and the consignment shall arrive the  place you are desinated in about 3 or 4 days.

 

Q: Can I get the items safely?

A: Usually ,there are no problem with the customs of U.S.A, Australia, France,Germany,United Kingdom,Russia,Malaysia and most of the developed coutries.

 

Q: Do I need to pay the tax in our country?

A: Different countries has different policy, you can ask some information from your local government.

 

Q: The figure genuine?

A: Most our figures are not the genuine,but good quality,most we use true pictures showing.

 

We  have one Anime Product design Company and wholesale store in Guangzhou  of China.

Address: Room303,350 Yide road,YueXiu district ,Guangzhou, China.

If you come our country, you can visit our  company or wholesale website, we will do our best to help you.

 

TEL: +086 020 86644142,+8613724814724
Export Trade Manger:Mr. Li
C.E.O:Mr.Li
zipcode:510000

Wechat: animebacom

Whatapp: animeba

Skype: animebacom  or  animeba.com@Hotmail.com

Email: business@animeba.com  or  animeba.com@Hotmail.com

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